Less admin. More time for your clients.
PPM keeps your diary, client files and session notes in one place, and helps draft the paperwork from a session recording. You stay in charge of every word. Processed in South Africa.
- Afrikaans and English
- AI runs in South Africa
Client reports left-sided low back pain when lifting 14:05 and needs to sit after about ten minutes 14:11
Client cannot stand for longer than 30 minutes.
Why PPM exists
Born in an OT practice. Built for the hours after the last client.
Less time typing up sessions means more time with clients, and more evenings back.
A helping hand, not a replacement.
PPM takes on the admin. You decide what goes in the record, and nothing AI-written is saved until you approve it.
It stays in South Africa.
Records and recordings are stored in South Africa, and transcription and drafting run here too. No recording goes to an overseas AI service.
Nothing disappears.
Every version of a note is kept, every change is logged, and corrections to an approved note are dated addenda.
Everything the practice runs on, in one place.
In pilot with one practice. Visuals use fictional data.
Shared practice calendar
Colour-coded per therapist, sessions with more than one therapist, and a phone agenda view.
Consent, kept simple
Record who agreed to what, and when. Nothing is ever overwritten.
- Treatment
- Data storage
- Session recording
- AI processing
Transcripts you can search
Afrikaans and English, speakers separated and named. Search a word and jump to that moment in the audio.
Draft notes you can check
Pick a template. Every sentence links to its source. Approve, edit or reject.
Supervised notes need the supervisor's approval before signing.
- v3Addendum: work history clarifiedTherapist
- v2Approved by therapistTherapist
- v1AI draft from sessionPPM
Record on your phone
The PPM app records the session and uploads it securely, picking up where it left off if the signal drops.
Writes like you
PPM learns your phrasing and layout from notes you choose, and suggests rules you accept or reject.
Every change logged
Who, what and when, for every client record. Each practice's data is isolated at database level.
- 09:14note v2 approved
- 09:20addendum added to note
- 09:31client consent recorded
Also in PPM
- Client files with referral sources
- Guardian and medical aid details
- Document preview and viewer
- Practice tasks
- Transcript export
- Record export requests
How it works
From recording to approved note in four steps.
- 01
Record
After consent, record the session on your phone. The audio uploads to storage in South Africa.
- 02
Transcribe
PPM's own hardware in South Africa transcribes it in Afrikaans or English, speakers separated.
- 03
Check
Read the draft against the audio. Every sentence shows where it came from; unsupported ones are flagged.
- 04
Approve
You approve it and the note locks. Later corrections are added as dated addenda.
Clients, or their parent or guardian, consent first. Declining changes nothing about their care: you write the note yourself.
The AI, plainly
A clerk, not a clinician.
PPM uses open models running on its own hardware in South Africa: Whisper for transcription and an open-weight language model for drafting.
What it does
- Transcribes the recording, speakers separated.
- Drafts structured notes in the template you choose.
- Links every drafted sentence to its moment in the recording.
- Flags sentences it cannot support from the recording.
What it never does
- Diagnose, recommend treatment or decide anything about a client.
- Approve anything. Only a registered therapist can approve a note.
- Write your medico-legal opinion. The report is yours.
- Send recordings or transcripts to an overseas AI provider.
- Train a shared model on client records.
Honest limits
Afrikaans is less accurate than English.
Switching languages mid-session can confuse it.
A third speaker can blur the split.
Drafts can miss things. That is why you check and approve.
Compliance
Built around the HPCSA and POPIA.
We read the rules before we built. PPM is a tool: the practice stays the responsible party for its records, and the therapist stays responsible for every clinical decision.
- HPCSA Booklet 20 · 3.7, 9.1, 9.2
The therapist makes the final decision. AI only drafts.
In place - HPCSA Booklet 20 · 6.2
Clients are told about AI before it is used, and can decline without losing care.
Consents in placeEnforcement before first real client - HPCSA Booklet 20 · 6.3, 6.7
A one-page client information sheet explaining the AI, its limits and its safeguards.
Being built - HPCSA Booklet 9 · 8.1 to 8.4
Nothing is removed from the record. Corrections are dated and signed.
In place - HPCSA Booklet 9 · 9.2, 9.3
Adult records kept 6 years, minors until age 21.
Automation being built - POPIA · s19, s26, s72
Stored and processed in South Africa, isolated per practice, every change logged.
In place, exceptions disclosedNeeds legal sign-off - POPIA · s20 to s22
Operator agreement and breach response plan.
Needs legal sign-off
Where your data lives
- Records and recordings
- South Africa
- Transcription and drafting
- South Africa
- Web hosting
- Frankfurt and US East, moving to Cape Town
- Nightly backups
- Europe, encrypted
Legal review pending. A South African attorney reviews PPM before any real client's information goes in. Until then PPM runs on fictional data only. The HPCSA does not approve or endorse software.
Full compliance mapRoadmap
What we're building next.
Shaped by what the pilot practice needs. No dates promised; the order can change after each review session.
Next
In progress- Quick SOAP notes with the last session alongside
- Note export to Word and PDF
- Better mixed Afrikaans and English
- Task priority and assigning
- Prep my day
- Personal calendar sync, busy only
Show all (7 more)Show fewer
- Leave versus personal time
- Working remotely status
- Practice roles: therapist, admin, finance
- Note review and approval flow
- Google Drive and OneDrive links
- Learning from your final reports
- Retention approvals and reminders
Later
Version 2- Word editing inside PPM
- PPM joins Meet and Teams sessions, with consent
- A drafting model per practice
- Medical aid integration
Show all (2 more)Show fewer
- Free-slot finder across therapists
- Physio, biokinetics and speech therapy
Pilot places are limited.
For small South African practices, one to five therapists, starting with occupational therapy. Pilot practices work directly with the people building PPM and have a say in what comes next.